COOKIES POLICY

Last updated: September 2026

1. WHAT ARE COOKIES

Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They help websites function properly, remember preferences and understand how visitors interact with online content.

Cookies can also be used alongside other technologies, such as tracking pixels, scripts, tags and similar technologies that store or access information on your device.

This Cookie Policy explains how Customs Code (“we”, “us” and “our”) uses cookies and similar technologies when you visit our website.

2. HOW WE USE COOKIES

We use cookies to help provide you with the best possible experience when using our website.

Depending on the services and technologies used on our website, cookies may help us to:

• Ensure the website functions correctly
• Remember your preferences and cookie choices
• Understand how visitors use our website
• Monitor and improve website performance
• Analyse traffic and visitor behaviour
• Improve our content and user experience
• Support embedded third-party content
• Measure the effectiveness of our digital marketing

We will only use non-essential cookies where you have provided the appropriate consent.

3. TYPES OF COOKIES WE USE.

STRICTLY NECESSARY

These cookies are essential for the operation of our website. They enable core functionality such as security, network management and accessibility.

Because these cookies are necessary for the website to function correctly, they cannot usually be disabled through our cookie preference tool.

Examples may include cookies used to:

• Maintain website security
• Remember cookie consent preferences
• Manage website sessions
• Support load balancing
• Prevent fraudulent activity

ANALYTICS AND PERFORMANCE COOKIES

These cookies help us understand how visitors interact with our website.

They may collect information about:

• Pages visited
• Time spent on pages
• How visitors navigate through the website
• Browser and device information
• General geographical location
• Website performance and errors

This information is generally used to help us improve the performance, usability and content of our website.

We will request your consent before placing non-essential analytics cookies on your device.

FUNCTIONAL COOKIES

Functional cookies allow our website to remember choices you make and provide enhanced features and a more personalised browsing experience.

For example, they may remember:

• Language preferences
• Regional settings
• Previously selected preferences

Where these cookies are not strictly necessary, we will request your consent before using them.

MARKETING AND ADVERTISING COOKIES

Marketing cookies may be used to understand the effectiveness of our advertising and communications.

They may be used to:

• Measure advertising performance
• Understand interactions with marketing campaigns
• Limit how often you see an advert
• Deliver more relevant advertising
• Track conversions from digital campaigns

These cookies may be placed by us or by carefully selected third-party providers.

We will only use marketing and advertising cookies where you have given your consent.

4. THIRD PARTY COOKIES

Some cookies and similar technologies may be placed by third-party services that appear on or are integrated with our website.

Depending on the tools we use, these may include providers of:

• Website analytics
• Embedded videos
• Social media content
• Customer relationship management systems
• Marketing platforms
• Advertising and conversion tracking

Third-party providers may collect and process information in accordance with their own privacy and cookie policies.

We recommend reviewing the privacy policies of relevant third parties for further information about how they process personal information.

The identity of third parties using non-essential technologies should be made available to users as part of the consent and cookie information provided on the website.

5. MANAGING YOUR COOKIE PREFERENCES

When you first visit our website, you will be given the option to accept, reject or manage non-essential cookies.

You may also be able to control cookies through your internet browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website.

Refusing non-essential cookies will not prevent you from accessing the core functionality of our website.

Under current ICO guidance, consent for non-essential storage and access technologies must involve a clear positive action, and users should be able to refuse non-essential technologies as easily as they can accept them.

6. HOW LONG DO COOKIES STAY ON YOUR DEVICE

Cookies can remain on your device for different periods of time.

SESSION COOKIES

Session cookies are temporary and are deleted when you close your browser.

PERSISTENT COOKIES

Persistent cookies remain on your device for a set period or until you delete them.

The duration of individual cookies will depend on their purpose and the technology provider. We review our use of cookies periodically to ensure that they remain necessary and appropriate.

7. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes to:

• Our website
• The technologies we use
• Legal or regulatory requirements
• Our business operations

Any changes will be published on this page, and the “Last updated” date will be amended accordingly.

8. FURTHER INFORMATION

For more information about how we collect, use and protect your personal information, please read our Privacy Policy.

If you have any questions about our use of cookies or similar technologies, please contact us:

Perry Joyce
perry@customscode.co.uk